Hybris Support Engineer / SAP Commerce Support Engineer
Job Description
Experience: 6–9 Years
Job Type: Full-Time | On-site / Hybrid
Job Summary
We are hiring an experienced Hybris Support Engineer with strong expertise in SAP Commerce (Hybris) application support. The role involves L2/L3 production support, incident management, performance optimization, and collaboration with development teams to ensure high availability of eCommerce platforms.
Key Responsibilities
- Provide L2/L3 support for SAP Hybris / SAP Commerce Cloud applications
- Handle production issues, incident management, RCA, and bug fixes
- Monitor system performance, logs, and application health
- Support deployments, releases, and environment management
- Work with Java, Spring, and Hybris extensions
- Coordinate with cross-functional teams to resolve issues
- Maintain technical documentation and SOPs
Required Skills & Keywords
- SAP Hybris Support Engineer
- SAP Commerce Cloud (CCv1 / CCv2)
- Java, Spring Framework, Hibernate
- Hybris Backoffice, OCC APIs, Solr
- Linux / Unix, SQL (MySQL / Oracle)
- Production Support, Incident Management
- ITIL Processes
Preferred Skills
- CI/CD tools (Jenkins, Git)
- Cloud exposure (AWS / Azure)
- eCommerce domain experience
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